Privacy Policy

Effective Date: March 4, 2026
Company: Halcon Restoration (“Halcon,” “we,” “us,” “our”)
Website: www.halconrestoration.com

Overview

Halcon Restoration values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, request an estimate, schedule a walkthrough, or communicate with our team.

Information We Collect

We may collect the following types of information:

Information you provide

  • Name

  • Phone number

  • Email address

  • Property address or service location

  • Company/property name (if applicable)

  • Photos, notes, and details you submit about your project

  • Scheduling details and messages you send us

Information collected automatically
When you visit our website, Squarespace and related services may automatically collect technical information such as:

  • Device type, browser type, and operating system

  • Pages viewed and time spent on the site

  • Approximate location (based on IP address)

  • Referral source (how you found our site)

How We Use Information

We use the information we collect to:

  • Respond to estimate requests and inquiries

  • Schedule walkthroughs and inspections

  • Communicate about project details, timelines, and updates

  • Provide estimates, invoices, and documentation

  • Improve our website and services

  • Maintain internal records for operations and quality control

  • Comply with legal obligations and protect against fraud or misuse

Text Messaging and Phone Numbers

If you provide your phone number, we may contact you by call or text regarding your request, appointment, estimate, or service updates.

If you opt in to receive text messages, we may send service-related messages such as scheduling confirmations, reminders, and updates.

  • Opt out: Reply STOP to unsubscribe at any time.

  • Help: Reply HELP for assistance.

  • Rates: Message and data rates may apply.

  • Frequency: Message frequency varies based on your request and appointment activity.

We do not sell your phone number or personal information.

Photos and Project Documentation

We may take or receive photos/videos of job-related areas for estimating, documentation, scheduling, and quality control. We avoid capturing faces or personal items when practical. These images may be included in estimates, scopes, and closeout documentation.

Marketing use of photos/videos (website, social media, advertising) requires separate written permission.

Sharing of Information

We may share your information only as needed to operate our services, including:

  • Scheduling tools (such as Acuity Scheduling)

  • CRM and communication tools used to manage leads and client communication

  • Payment processors (if applicable)

  • Insurance-related documentation sharing when requested by you (for example, sending documentation you ask us to provide)

We may also share information if required by law, to enforce our policies, or to protect our rights and safety.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. You can adjust cookie settings in your browser. Disabling cookies may affect site performance.

Data Retention

We retain personal information as needed to:

  • Provide services and maintain records

  • Comply with legal and tax requirements

  • Resolve disputes and enforce agreements

Your Choices

You may:

  • Request access to or correction of your information

  • Request that we delete your information (subject to legal/recordkeeping requirements)

  • Opt out of text messaging by replying STOP

  • Opt out of marketing emails using the unsubscribe link (if applicable)

Security

We use reasonable administrative and technical safeguards to protect personal information. No system can be guaranteed 100% secure, but we take security seriously and limit access to client data.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, contact us:
Halcon Restoration
Website: www.halconrestoration.com
Contact page: www.halconrestoration.com/contact